Muyi Tao

PRODUCT Design LEAD

Designing for Real Word Impact.

Currently @ Intuit

I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.

My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.

Incident Recovery Vision With AI Agents

IMPACT

3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.

Request for Detail

DevPortal Search with GenAI

IMPACT

Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.

View Case Study

Intuit Financial Services API Externalization

0→1

IMPACT

Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.

Widget Explorer & Customization

IMPACT

Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.

View Case Study

Keys & Credentials

IMPACT

Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.

View Case Study

API Analytics

IMPACT

Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.

View Case Study

Define the Ideal State 3P Developer Journey 

IMPACT

Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.

View Case Study

New IA of 3P Dev Portal

IMPACT

Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.

View Case Study

Brand & Visual Language & Components Library

IMPACT

Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.

View Case Study

Development Self Serve Maturity with GenAI

IMPACT

Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.

View Case Study

Pega 1 : 1 Operation Manager

IMPACT

Engagement policy validation / Help Non-techy users tackle test results easier than ever

View Case Study

Pega Platform Control Panel

IMPACT

Help our clients to build and deploy a working Customer Service app in 60 days

View Case Study

Pega Cosmos Design System & Table

IMPACT

Help clients create business applications quickly with excellent user experience

View Case Study

WollenDance Mobile & Web

IMPACT

Help dance enthusiasts have an interactive and immersive experience when & wherever they want

View Case Study

Selected Work Prior To 2021

Muyi Tao

PRODUCT Design LEAD

Designing for Real Word Impact.

Currently @ Intuit

I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.

My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.

Incident Recovery Vision With AI Agents

IMPACT

3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.

Request for Detail

DevPortal Search with GenAI

IMPACT

Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.

View Case Study

Intuit Financial Services API Externalization

0→1

IMPACT

Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.

Widget Explorer & Customization

IMPACT

Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.

View Case Study

Keys & Credentials

IMPACT

Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.

View Case Study

API Analytics

IMPACT

Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.

View Case Study

Define the Ideal State 3P Developer Journey 

IMPACT

Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.

View Case Study

New IA of 3P Dev Portal

IMPACT

Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.

View Case Study

Brand & Visual Language & Components Library

IMPACT

Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.

View Case Study

Development Self Serve Maturity with GenAI

IMPACT

Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.

View Case Study

Pega 1 : 1 Operation Manager

IMPACT

Engagement policy validation / Help Non-techy users tackle test results easier than ever

View Case Study

Pega Platform Control Panel

IMPACT

Help our clients to build and deploy a working Customer Service app in 60 days

View Case Study

Pega Cosmos Design System & Table

IMPACT

Help clients create business applications quickly with excellent user experience

View Case Study

WollenDance Mobile & Web

IMPACT

Help dance enthusiasts have an interactive and immersive experience when & wherever they want

View Case Study

Selected Work Prior To 2021

Muyi Tao

PRODUCT Design LEAD

Designing for Real Word Impact.

Currently @ Intuit

I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.

My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.

Incident Recovery Vision With AI Agents

IMPACT

3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.

Request for Detail

DevPortal Search

with GenAI

IMPACT

Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.

View Case Study

Intuit Financial Services API Externalization

0→1

IMPACT

Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.

Widget Explorer & Customization

IMPACT

Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.

View Case Study

Keys & Credentials

IMPACT

Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.

View Case Study

API Analytics

IMPACT

Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.

View Case Study

Define the Ideal State 3P Developer Journey 

IMPACT

Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.

View Case Study

New IA of 3P Dev Portal

IMPACT

Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.

View Case Study

Brand & Visual Language & Components Library

IMPACT

Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.

View Case Study

Development Self Serve Maturity with GenAI

IMPACT

Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.

View Case Study

Pega 1 : 1 Operation Manager

IMPACT

Engagement policy validation / Help Non-techy users tackle test results easier than ever

View Case Study

Pega Platform Control Panel

IMPACT

Help our clients to build and deploy a working Customer Service app in 60 days

View Case Study

Pega Cosmos Design System & Table

IMPACT

Help clients create business applications quickly with excellent user experience

View Case Study

WollenDance Mobile & Web

IMPACT

Help dance enthusiasts have an interactive and immersive experience when & wherever they want

View Case Study

Selected Work Prior To 2021

Muyi Tao

PRODUCT Design LEAD

Designing for Real Word Impact.

Currently @ Intuit

I deliver simplistic, elegant, and intuitive solutions for social impact, leveraging technology to achieve measurable business results. My expertise covers strategic vision, stakeholder buy-in, end-to-end project leadership. I excel at solving complex problems holistically and scaling solutions, while fostering a design thinking culture.

My diverse industry experience includes Developer Tooling (GenAI, Agentic experiences), API Products, Financial Services, CRM, Low-code Platforms, Pharma, Fitness, Online Subscriptions, Real Estate, and Smart Home devices.

Incident Recovery Vision With AI Agents

IMPACT

3 collaborative AI agents (intelligent paging, status updates, and automated recovery) to streamline the incident lifecycle, ensuring a cohesive workflow from alert to remediation. Targeting a 70% reduction in Mean Time To Resolution (MTTR) by FY26.

Request for Detail

DevPortal Search

with GenAI

IMPACT

Enhance developer awareness of complex technical artifacts at Intuit, and increase search filter adoption by 6x and improve search result accuracy by 7x.

View Case Study

Intuit Financial Services API Externalization

0→1

IMPACT

Spearheaded the launch and expansion of a new product from 0 to 1, securing $25M in revenue through contracts with 10 major US financial institutions within 1.5 years.

Widget Explorer & Customization

IMPACT

Enable first-party (1P) and third-party (3P) developers to effortlessly browse, consume, and customize over 1,000 widgets across Intuit within a few simple clicks.

View Case Study

Keys & Credentials

IMPACT

Expedite the App key and credential provisioning process for third-party (3P) developers through a new self-serve mechanism, cutting the turnaround time from more than a week to under two hours.

View Case Study

API Analytics

IMPACT

Provides real-time insights into API usage, performance, and health, enabling data-driven decisions to optimize developer experience and drive business growth.

View Case Study

Define the Ideal State 3P Developer Journey 

IMPACT

Align and optimize the third-party (3P) developer journey across 3 organizations. Secure stakeholder buy-in for an ideal end-to-end experience by prototyping the proposed future state and shape the strategic direction of the FY24 roadmap.

View Case Study

New IA of 3P Dev Portal

IMPACT

Unify the navigation of product-based (QuickBooks) and service-based (Intuit Financial Services) APIs. Enhance the discovery process for third-party (3P) developers, allowing them to efficiently locate and understand key APIs in a matter of minutes.

View Case Study

Brand & Visual Language & Components Library

IMPACT

Define and launch a new visual identity and branding presence for Intuit Financial Services, strategically positioning it to stand out in the competitive landscape. Implement a comprehensive component library and a system of design tokens to accelerate both design and engineering velocity.

View Case Study

Development Self Serve Maturity with GenAI

IMPACT

Increase development velocity and self-serve maturity by 43% at Intuit by improving the user experience for capability navigation and consumption, establishing a clear API maturity scoring system, and integrating AI-assisted tools to streamline the end-to-end development process.

View Case Study

Pega 1 : 1 Operation Manager

IMPACT

Engagement policy validation / Help Non-techy users tackle test results easier than ever

View Case Study

Pega Platform Control Panel

IMPACT

Help our clients to build and deploy a working Customer Service app in 60 days

View Case Study

Pega Cosmos Design System & Table

IMPACT

Help clients create business applications quickly with excellent user experience

View Case Study

WollenDance Mobile & Web

IMPACT

Help dance enthusiasts have an interactive and immersive experience when & wherever they want

View Case Study

Selected Work Prior To 2021